To prepare a proposal we need a sketched layout or plans for the areas of work. You may acquire a set of plans from your builder or cabinet maker. If you are planning to have a tile backsplash installed by Mesa Tile & Stone, we will need pattern for the tile layout, grout colors, and other details
Stone Selection and Plan Review
Visit Mesa Tile & Stone’s showroom and stone yard to view stone options, color choices and edge details. When visiting it’s helpful to bring samples of your cabinet, paint swatches, and fabrics.
Our Project Coordinator will start a worksheet with all of the information about your project. We will provide you with a checklist of the things we will need to do our work. The checklist includes:
- Sketched layout or plans
- Details of the slabs you select
- Thickness and edge profile of the countertops
- Sink make and model
- Appliance types and locations
- Backsplash details
- Countertop support
- Remodeling considerations
- Other project specific information
Review & Stone Approval
Your proposal will include each area of work, stone color and thickness, edging, sink information, backsplash options, and remodel related work. We will review the proposal with you and ask you to approve the details for each area of work, sign the proposal, and approve your stone selection. After the stone is approved we require a 50% deposit to hold the slabs for your project.
We offer slab remnants for smaller projects. The use of remnants is conditional; the countertop must fit on the remnant. We require a 50% deposit to hold remnants for your project.
Once you have signed your proposal and paid the deposit we begin the template process. In order to make templates:
- Cabinets must be fully installed and level.
- Sinks, faucets, and appliances need to be on site.
- Farm and apron style sinks need to be installed.
- If required, sub-tops need to be installed.
- Support for overhangs need to be installed.
- A responsible person must be present to make decisions and sign the template form.
Our Project Coordinator can help you with the things we need on site to make the template. Once the template has been made your cabinets cannot be modified without our knowledge.
Mesa Tile & Stone will fabricate your stone countertops from the template specifications. When fabrication is complete your project will be inspected and sealed (Silestone does not require sealing). The fabricating process usually takes 1-2 weeks from the template date.
On the day of the installation, a decision maker must be present to discuss and layout locations for the faucet, soap or lotion dispenser, side sprayer, or air vent.
If we were able to measure for your slab backsplash during template it will be installed on the same visit. In cases where the splash is full height, or has restrictions, the measurements will be taken after the countertops are installed. It normally takes up to a week to fabricate and install the splash in these situations. If we are installing a tile backsplash a separate appointment will be scheduled for installation.
Care & Maintenance
The proper care and maintenance of your stone is important to preserve its lasting beauty.
Natural stone needs to be resealed once a year depending on the type and color. We use StoneTech Professional Impregnator Pro. StoneTech products can be purchased at Mesa Tile & Stone.
Do dust mop; clean surfaces with mild detergent or stone soap, rinse and dry; blot spills
Do Not use vinegar, lemon juice or other acid cleaners on marble, limestone, Travertine or onyx; avoid abrasive cleaners such as cleansers; never mix bleach and ammonia as it creates a toxic and lethal gas.
Precautions: Granite and Silestone® can withstand moderately high temperatures for brief periods of time but as with any natural stone, over exposure to heat may cause cracks due to thermal shock. Always place hot items on a trivet. Crock pots and electric skillets should never be placed directly on Granite or Silestone® natural quartz surfaces. Never use: Drano, Liquid Plummer, oven cleaners, or floor strippers on this natural quartz surface.